Why your printer is offline and how to fix it_hp_printer_offline

 

HP PRINTER OFFLINE / HP PRINTER OFFLINE FIX 

HP, one of the biggest and most reliable brands in printers, delivers extensive range of benefits and solutions for all types of businesses. It’s now a household name as every office and home is well-versed with its range of products. As company offers array of products, it’s becomes difficult to choose product which is latest and advanced in all its operations and functions. HP (Hewlett Packard), a trusted brand name for every type of printing solution, offers extensive range of laser printers, inkjets printers, all-in-one printers and more. Before buying appropriate printer for your job or business, there are few significant aspects to be considered.

These aspects are: - 

a.   In modern times, every business is preferring high-quality laser and inkjet printers, HP offers its wide range and so it’s become important to make a wise choice. In technical terms, ink printers’ projects ink droplets onto the paper while laser printer transmits powder ink through an electric discharge. The main difference between these two types of printers are its price, performance and quality. Inkjet printers are comparatively low-priced in price but are moderately low in quality than laser printers. In the long run, if users are printing in large volume then laser printers prove to be more economical and a better option than inkjet printers. Therefore, before buying, its important that users should understand their budget, usage, needs and requirements.

b.   To procure better results in work and outcomes, users should prefer HP printers that allows Wi-Fi and Bluetooth connectivity as they are user-friendly to large extent. On the other hand, conventional HP printers allows wired connections that proves to be reliable option.

c.   For large businesses, HP “All-in-One” printers are most recommended as they deliver multifunctional operations and are multifaceted in performance. In addition, they offer cost-effective and better-quality print, scan and copy features. 

 

 

 

Best HP Printers for different type of uses in 2022

 

As digital technology has grown manifold in last few years, the requirements and utilities of users have also increased accordingly. Therefore, to meet working requirements, it’s very important to pick and choose the most appropriate HP printer, which can enhance their workflow automation and boost growth in their businesses.

Based on different type of needs and requirements, we have categorically classified HP printers: -

 

1.   Best All-Round HP printer- HP OfficeJet Pro 8035e

 

For small-sized businesses, individuals and professionals, this HP printer is the most appropriate inkjet printer. It can print wirelessly through USB, providing best printing choices and offers extensive range of colour to brighten up office space. The users can connect this printer to HP Smart App to print colour, copy, scan and fax, for remote printing. This HP printer is also HP+ eligible, which gives users more feature and an ink subscription. In addition, it offers multiple functions and user-friendly operations with wireless and wired connectivity options.

 

2.   Best Budget Inkjet Printer- HP Envy 6055

 

This HP inkjet printer offline comes with advanced features, multiple functions, different connectivity options and eye-catching price point. HP Envy 6055, is also eligible for HP+ program, has proved to be most affordable printer, for its low maintenance and cost-effectiveness. This printer substantially good copying, scanning and colour printing features to its users but does not offer fax options. For home printing needs, HP Envy 6055 printer is highly recommended.

3.   Best HP Laser Printer Overall- HP LaserJet Pro M281fdw

Among leading HP laser printers, HP LaserJet Pro M281fdw is conferred to be most appropriate laser printer, designed especially for the needs of larger office applications who desire high quality prints in bulk quantities. In the long run, printing will be cost-effective as this printer offline facilitates more prints. It is compact in size and offers both wired and wireless connectivity to its users. HP LaserJet Pro M281fdw provides prominent features like copying, faxing and 22 page-per-minute black/colour prints. Besides offering multiple connectivity options, this HP printer allows its users to print easily from different devices and can print 13 pages-per-minute double-sided.

 

4.   Budget Laser Printer- HP LaserJet M209dwe

It can be conferred as perfect budget laser printer in offices as it helps printings of documents in bulk quantities at cost-effective running price. The only discouraging aspect of this HP printer offline is that it prints in black and white and not in colour. The most prominent feature of HP LaserJet M209dwe is that it offers super-fast 30 pages-per-minute one-sided and 19 pages-per-minute for double sided documents. For eventful business office documentation necessities, this HP laser printer is most appropriate, as its laser quality printing makes your documents fonts sharper and clearer. In addition, users can effortlessly connect this printer with Wi-Fi or Ethernet and is also eligible for HP+ features.

 

5.   Best printer for Photos- HP Envy Photo 7855

This HP printer can effectively print, scan, copy and fax but also print 4-by-6 and borderless photos. HP Envy Photo 7855 is a multifunctional inkjet printer where upfront cost are reasonably priced for its users. The users can also print documents wirelessly through USB or directly from SD card. The colour touchscreen of HP Envy Photo 7855 makes it easy to view and edit prints. To sum up, it’s a picture-perfect photo printer that provides superior photos with bright touchscreen. 

 

Changing HP printer from Offline to Online status

In case, if users are receiving message of HP Printer Offline, then this can be infuriating and challenging for them. This message does not suggest that your printer is broken or mishandled but is not communicating properly with the device sending the print job. Unfortunately speaking, an HP offline printer, showing the message- HP Printer Offline, cannot receive new print jobs and cannot process them and so it’s vital to solve these issues. Therefore, users are advised to follow the troubleshooting guide to fix these issues. Before proceeding further, it’s important for users to save their work so that they can print their tasks and projects later, when offline issues are appropriately fixed.

 

The three main reasons for HP Printer Offline are: -

a.   Outdated drivers

b.   Connection issues

c.   A Settings error

 

All these above-mentioned reasons will have a different resolution process. Therefore, we should take an insightful look at these problems and resolutions to get back our printer online to accomplish new printing jobs.

The specified set of instruction will address wide range of issue, which are related to HP Printer Offline. The users are highly advised to follow these instructions stepwise to fix the issues.

 

Option 1 - Run HP Print and Scan Doctor

 

1.   Firstly, users are recommended to use the HP Print and Scan Doctor application to identify and solve errors. Thereafter, they can find this special version which is designed to resolve offline issues by clicking link https://www.hp.com/us-en/shop/tech-takes/why-is-my-hp-printer-offline

2.   Next, users should open the application called HPPSdr.exe by clicking it from the download location and then allowing it to run. The users should be in administrator mode to perform this action.

3.   Now, if users are prompted, than they are supposed to choose Yes to trust the file source as it comes directly from the HP technical support team.

4.   Thereafter, do click Start and then choose your printer.

5.   Now, if your printer offline is not listed, then users should restart their printer, and then click Retry in the Print and Scan Doctor application.

6.   Next, this application will noticeably identify potential connection issues. The users should follow the prompts appropriately and then click Yes if asked to turn on printer updates

7.   Lastly, users should continue through the prompts and then click Yes if they are asked to make this printer the default printer.

 

If these set of instructions are supportive to you then your printer status will surely change from “offline” to “online”. In case, if it doesn’t change the status from offline to online, then do continue with next section.

 

Option 2 - Set the default printer

The users should specify their default printer preference. Thereafter, they should follow these set of steps for resolving this issue for Windows 10. Before moving forward with these steps, users should ensure that they have accurately downloaded and installed all of the updates for the Windows 10 operating system.

 

For Windows 10 users

1.   Firstly, users are recommended to use the search box or ask Cortana to open Devices

2.   Next, they should select Printers & scanners

3.   Users should ensure that the box next to “Let Windows manage my default printer” is unchecked. Next, do click the box to unselect it, if required.

4.   Now, users are supposed to choose their printer from the provided list.

5.   In case, if your HP printer offline is listed multiple times, then do appropriately sellect the version which is showing an idle or online status

6.   Next, do click Manage

7.   Lastly, do click Set as default

 

For Windows 8 users

First of all, users should select their printer from the devices shown. If its shows more than one version, then users should choose the version which is not aged out. Next, do right-click and then select “Set as default printer.”

Subsequently, user should try printing process again. In case, if your HP printer device is still showing an offline status, then move on to the next section.

 

Options 3 - Confirm your printer port and Windows services status

The following major step in resolving offline printer issues is to check if your printer uses a WSD port.

 

1.   For determining this, users should search Windows or ask Cortana for Control Panel and then click “View devices and printers”

2.   Next, they should right-click their printer and then select Printer Properties

3.   Now, do click the Ports tab and then look to see if your printer uses a WSD port

If it uses a WSD port then users are supposed to follow these steps (but skip this section if it doesn’t)

 

1.   Firstly, users are supposed to search Windows or ask Cortana for Services

2.   Next, they should scroll through the list to find Function Discovery Provider Host and Function Discovery Resource Publication

3.   Now, do check the Status and Startup type columns

4.   If they are running and the startup type is automatic, then users should go to the next step

5.   In case, if they are showing up blank with a manual startup type, then users should right-click the name and then select Properties

6.   Next, do change the startup type to automatic

7.   Thereafter, do click Start under the service status and then click OK

8.   Subsequently, do go back to the Device and Printers window and then press F5

9.   Lastly, users should click their printer name and then check the status.

 

If status of your printer changes from HP Printer offline to online, then your issue is appropriately resolved. In case, if it still shows “offline” then users are supposed to print a network configuration report. This report can be done through the Settings or Wireless menu for your printer.

Next, users should follow these steps.

 

1.   Firstly, users are supposed to right-click on their printer name, and then choose Printer Properties, and click the Ports tab.

2.   Next, do select Add Port

3.   Now, do select Standard TCP/IP Port and then click New Port

4.   Subsequently, users are supposed to use the network configuration report they have ran previously to add a new port -a hostname is preferred

5.   Next, do go back to the Devices and Printers window and then press F5

6.   Lastly, users should check their printer status by clicking it

 

If status of your HP printer changes from HP Printer offline fix to online, then this issue is appropriately resolved. In case, if it still shows “offline”, then users should move on to the next section.

 

 

Option 4 - Check your connection

Nevertheless, how your HP printer is connected to your device, there are still various reasons for printer of showing offline status. If users are using a USB cord to connect, then they should ensure that it is safe and sound in place. If offline issue still persists then users should consider using a different USB cord.

If users are using a wireless network in connecting to printer then they should follow these steps: -

1.   Firstly, users are advised to restart their printer by turning it off. Now, they should wait for 10 seconds, and then do disconnect the power cord from their printer.

2.   Next, do turn off your computer

3.   Now, users should connect the printer power cord to the printer and then turn the printer back on

4.   Thereafter, users should disconnect the power cord from their wireless router

5.   Next, do wait for 10 seconds, before reconnecting it

6.   Now, this will take a few minutes for your internet to come back on

7.   Whenever it connects back, do power on your computer

8.   Next, users are supposed to use the HP wireless setup wizard or the HP Smart software, and then they should connect their printer to their network

9.   Now, do print a wireless report to see what type of connectivity issues are still existing

10.                Finally, users can find this report in the Network settings or the Wireless menu of their printer.

 

If HP Printer offline still persists, then it’s a job for your network administrator or router manufacturer. The connection issues can be assumed to be too complicated to be identified beyond these steps and so it’s always advised to consult HP technical professionals, if offline problem persists.

 

 

Trying printing from another device

The user should to try printing from a different device (mobile phone or laptop), if they think that offline issues are due to printer errors, a malfunctioned connection can be device-specific. Therefore, users are advised to connect their HP printer to another computer and see, if this issue is resolved appropriately. If it resolves issue then then printer is not problem for offline issues. 

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